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WI-010-FIRMA-DEMONSTRATIVA-2a6e4a10 · verifică
WI-010
AI Incident Reporting Work Instruction
Document Information
| Field | Value |
|---|
| Document ID | WI-010 |
| Title | AI Incident Reporting Work Instruction |
| Repository | RRVI™ |
| Module | 10 – Incident Reporting |
| Company | Firmă demonstrativă |
| Version | 0.0.0-demo |
| Status | Draft (demo, neaprobat) |
1. Purpose
This Work Instruction provides detailed guidance for identifying, recording, investigating and closing Artificial Intelligence incidents within Firmă demonstrativă.
The objective is to ensure that every AI-related incident is managed consistently, documented objectively and resolved in a timely manner.
2. Preconditions
Before processing an incident verify that:
- the AI System exists in the AI System Inventory;
- the incident has been reported;
- sufficient information is available to begin the investigation;
- the AI System Owner has been notified.
3. Required Information
Collect the following information:
- Incident ID
- Date and Time
- AI System ID
- AI System Name
- Reporter
- Incident Description
- Severity
- Business Impact
- Regulatory Impact
- Corrective Action
- Status
- Closure Date
4. Work Instructions
Step 1
Receive the incident report.
Assign a unique Incident ID.
Step 2
Identify the affected AI system.
Open:
REG-001_AI_System_Inventory_Register.md
Locate the corresponding AI System.
Step 3
Classify the incident.
Determine:
Assess:
- operational impact;
- business impact;
- compliance impact;
- security impact.
Step 4
Collect Evidence.
Preserve:
- logs;
- screenshots;
- AI prompts;
- AI responses;
- monitoring alerts;
- configuration information;
- witness statements where applicable.
Step 5
Investigate.
Determine:
- root cause;
- affected systems;
- affected data;
- affected users;
- regulatory implications.
Step 6
Implement Corrective Actions.
Document:
- corrective action;
- responsible person;
- completion date;
- verification result.
Step 7
Update Register.
Open:
REG-010_Incident_Reporting_Register.md
Record:
- Incident ID;
- AI System;
- severity;
- status;
- closure date.
Step 8
Close Incident.
Verify:
- corrective actions completed;
- evidence stored;
- management informed;
- documentation updated.
5. Quality Checks
Verify that:
✓ Incident ID assigned.
✓ AI System identified.
✓ Severity classified.
✓ Evidence preserved.
✓ Root cause documented.
✓ Corrective action completed.
✓ Register updated.
✓ Closure approved.
✓ Supporting evidence retained.
6. Outputs
This instruction updates:
- REG-010 Incident Reporting Register
- EVID-010 Incident Reporting Evidence
- DEC-010 Incident Reporting Declaration
7. References
- Regulation (EU) 2024/1689 (EU AI Act)
- DOD-010 Incident Reporting Policy
- PROC-010 Incident Reporting Procedure
- REG-001 AI System Inventory Register
- REG-009 Logging and Monitoring Register
8. Approval
Prepared by
[persoană responsabilă, nepublicat]
Company
Firmă demonstrativă
Status
Approved